Muso is a global health organization committed to universal health care. We build health systems to save lives by reaching patients faster. To make this happen, we’ve devoted the past decade designing, building, testing, and improving on our proactive healthcare model. Communities Muso serves have achieved child mortality rates lower than any country in Africa, according to a 2018 BMJ Global Health study.
We currently provide direct service health care for 350,000 people in Mali, and provide intensive support to the Malian Ministry of Health's national health care reform effort to improve primary care access for Mali's 18 million citizens.
We’ve now seen the urgent need for Muso to serve both within and beyond Mali’s borders. The global crises of maternal and child mortality are solvable, everywhere.
Building upon the extraordinary potential of proactive care, Muso is now preparing for global growth. This will include expansion to new countries, intensive technical assistance (TA), and world-class research designed to change global policy and practice. Through these efforts, we aim to serve the global effort for universal health care, maternal health, and child survival. The World Bank, the UN MDG Health Alliance, and USAID have all featured Muso’s work as a global best practice.
Within Muso’s small and rapidly growing team, Muso’s CFO will provide critical strategic leadership, and also roll up her/his sleeves to play a hands-on role in the organization’s financial management and development. Muso’s CFO will lead the financial, administrative, and risk management operations of the organization and strengthen the systems needed to support the organization’s rapid growth. This includes the development of a financial and operational strategy, metrics tied to that strategy, and the ongoing development and monitoring of control systems designed to steward organizational assets and report accurate financial results.
The CFO will build the financial systems to drive Muso’s growth, as the team works to deliver health care to hundreds of thousands of people who otherwise would not have access, and to change health policy and practice for millions of patients. Muso is in the process of building and strengthening a unified financial management system, as we expand our service across and eventually beyond Mali. The CFO will support this growth by improving, designing, and building a first-rate integrated, transparent, and scalable financial platform that Muso can then continue to use as we expand to other countries. Many partnerships will be key to this growth, and the CFO will play a major role supporting Muso’s development team, managing the financial aspects of these partnerships. The CFO will also ensure that new systems and processes can be integrated into day-to-day operations by generating the reports needed for informed management, governance, and compliance. Muso’s CFO will build the systems of transparency and efficiency, that enable Muso to be accountable stewards of our patients’ resources.
This position is preferably based in San Francisco, CA, though location may be flexible. The position will require at least one international trip to West Africa per year. The role reports to the CEO and will supervise the Accounting and Administration Associate as well as the Director of Finance based in Mali.
This is an extraordinary opportunity to apply finance, accounting, and nonprofit leadership skills to save lives, change policy, and build more just and equitable health care systems.
Strategy and Planning (25%)
Participate in guiding the organization’s future direction and supporting strategic initiatives
Monitor and guide the implementation of the organization’s five-year strategic plan
Manage the capital request and budgeting processes
Develop performance measures and monitoring systems that support the organization’s strategic direction. Determine and develop the financial management systems needed to support the organization’s growth
Offer leadership and engagement with Muso’s Board of Directors, including staffing and supporting meetings with Muso’s Board of Directors and Finance Committee
Revenue and Cash Management (35%)
Support the development team by overseeing budget and financial report creation for Muso’s more than 40 current funding partners as well as potential funding partners. Ensure budgets proposed align with Muso’s values, strategy, annual operating budget, and strategic priorities
Build and improve systems for monitoring restricted and unrestricted portions of the budget, determining funding gaps that could be filled by different partnership opportunities, and monitoring spend-down of restricted grants
Monitor, oversee, and improve cash flow analyses, cash balances, and cash forecasts
Meet with external partners in coordination with the development team as needed
Systems and Operations (25%)
Provide coaching, mentorship, and supervision to the Director of Finance as well as the Accounting and Administration Associate through weekly 1:1s and ongoing support
Organize and facilitate weekly finance team meetings
Build and improve systems for tracking spending against budget, and for tracking spending against restricted grant funding. Design and create tools to help each department track their own spending, and to support the development department to identify funding gaps to close
Manage and improve the organization’s transaction processing systems
Implement operational best practices and strengthen internal controls
Lead the accounting, US human resources, legal, tax, and treasury functions
Manage the financial operations in the US, Mali and future countries
Lead the annual global audit process
Oversee employee benefit plans, with particular emphasis on maximizing a cost-effective benefits package, in collaboration with the Department of Human Resources
Maintain banking relationships
Financial Information and Risk Management (15%)
Oversee the issuance of financial information
Report financial results to the Board of Directors and the Board’s Finance and Audit Committees
Understand and mitigate key elements of the company's risk profile
Monitor all open legal issues involving the company, and legal issues affecting the industry
Construct and monitor reliable control systems
Maintain appropriate insurance coverage
Ensure that the organization complies with all legal and regulatory requirements, and support the development team to ensure the organization complies with all contractual funder requirements
Ensure that record keeping meets the requirements of auditors, government agencies, and funders
Report risk issues to the Finance Committee of the Board of Directors
Maintain relations with external auditors and investigate their findings and recommendations
Integrity, honesty, and commitment to Muso’s core mission, vision, and values in pursuit of health care for all
Proven experience in financial leadership
In-depth knowledge of finance and accounting principles, laws, and best practices
Solid knowledge of financial analysis and forecasting
Proficient in the use of MS Office and financial management software
Analytical and strategic ability
Ability to deliver with rigor and on time, in a fast-growing, deadline-driven environment
Excellent organizational and leadership skills
Experience in partnering with an executive team
High level of written and oral communication skills, and outstanding interpersonal abilities
Able to work effectively, sensitively, and equitably across cultures, geographies, and languages
Preferably at least 10 years of senior financial management experience and at least 3 years of non-profit experience preferred
French language skill a big plus
Master's degree in accounting or business administration, or equivalent business or nonprofit experience
Preference will be given to candidates with an MBA in Finance and the Certified Public Accountant or Chartered Financial Analyst designation
Compensation will be commensurate with experience. A health insurance package will be included. This position will receive up to 20 days of vacation annually and one sick day per month based on date of hire, as well as major U.S. holidays. This role will also receive support for professional development opportunities. Muso is an equal opportunity employer.
Please submit your résumé and cover letter to [email protected] with Chief Financial Officer Application in the subject line. Only shortlisted candidates will be contacted. The application deadline is rolling, but interested applicants are strongly encouraged to apply as soon as possible
Muso’s Development Associate will provide critical support to our development team and fundraising initiatives, primarily supporting two cross-cutting areas necessary to maintain and grow our partnerships: proposal development and reporting, and prospect research. First, s/he will be responsible for managing and supporting materials for a range of current and prospective funding partners, providing this writing, editing, and project management capacity across Muso’s portfolio and with the teammates leading these partnerships. Second, s/he will be responsible for researching and helping prioritize new foundation, corporate, government, and individual funding prospects. Finally, this role will provide administrative and development operations support to the development and communications team as needed, identifying and supporting improved processes and systems.
The ideal candidate will be an organized and driven systems thinker, who is a strong writer and project manager. S/he will enjoy working collaboratively and have a clear dedication to Muso’s mission. This role will provide an important anchor to our development team as it continues to grow in the coming years. We are looking for a candidate excited by the prospect of long-term professional growth within a dynamic and rapidly expanding organization.
Based in San Francisco, CA, this position will report to the Foundation Partnerships Manager and work in close collaboration with other development team members and executive leadership. This role will join a rapidly-growing development and communications team working between San Francisco and Bamako, Mali. Muso’s nine-person, San Francisco-based satellite office supports operations in Mali, where our in-country team members number over 500.
Grants Management, Proposal Development, and Reporting (40% FTE)
Develop, write, edit, and prepare proposals, reports, and other materials for a range of institutional, foundation, and individual funding opportunities or current partnerships needs.
Collaborate with development and finance team members on the development of grant budgets and financial grant reports.
As needed, work with the development team and Graphic Designer to support the development of online and print communications collateral for donors and other external partners.
Develop other materials and assist with other grant projects as needed.
Research potential grantmakers and present opportunity summaries to wider development team; help prioritize and evaluate new foundation, corporate, government, and individual funding prospects.
Development Operations (20% FTE)
As needed, provide administrative and development operations support to the development and communications team related to funder requests, team systems, or general development processes.
Identify opportunities for team process improvement, coordinating with the Foundation Partnerships Manager and the Development Operations & Communications Associate to creatively solve problems and implement solutions. In particular, identify and support improved development and development/finance systems for managing complex institutional grants.
As applicable to the proposal, reporting, and research processes this role supports, track grant deadlines to support timely submission of materials to funders, and support development team to monitor organizational adherence to and progress against requirements related to each partnership (including financial, programmatic, operational, and reporting requirements against deliverables).
Desired Skills and Experience Required
Commitment to social justice and global health equity
Flexibility and ability to adapt in a rapidly-growing team and organization
Superb attention to detail, sense of organization, and demonstrable skill for system and process management
Excellent written and verbal communications skills
Ability to work independently, as well as collaboratively across departments, cultures, and time zones
Ability to manage multiple projects simultaneously and produce high-quality work in a deadline-driven environment
English language proficiency
Not Required But a Plus
• 1-3 years of experience in fundraising and development or a related capacity, preferably with administrative or operations responsibilities
Familiarity with Salesforce or similar donor management software
Understanding of and experience working in global health
Familiarity with working in a nonprofit context
Experience with grant writing and management
French language proficiency
Compensation and Benefits
Compensation will be $50,000-$55,000 per year, commensurate with experience. A health insurance package will be included. This position will receive up to 20 days of vacation annually and one sick day per month based on date of hire, as well as major U.S. holidays. This role will also receive support for professional development opportunities.
Muso is an equal opportunity employer.
Please submit your résumé and cover letter to [email protected] with Development Associate Application in the subject line. Only shortlisted candidates will be contacted. The application deadline is rolling, but interested applicants are strongly encouraged to apply as soon as possible
Muso is creating a new Technical Assistance Team. This new team will support governments and NGOs to implement methods that Muso has tested, in pursuit of our common goals of universal health care, maternal health and child survival. The Health Care Financing Specialist will occupy a central role on this team, reporting to the Director of Technical Assistance. The Health Care Financing Specialist will provide accompaniment to the Malian Ministry of Health as well as to other government or NGO partners that engage Muso for technical assistance—supporting costing analyses, comparing risks and benefits of different financing mechanisms based on published research, and assessing potential financing pathways. The Health Care Financing Specialist will be a partner who works in a spirit of solidarity and service, assisting partners from design through planning and implementation. Through their service, the Health Care Financing Specialist will have the opportunity to plan a critical role in pursuing access to health care for tens of millions of people, and advancing the global movement for health equity.
Reports to: Director of Technical Assistance
Location: Somewhat flexible, but requires considerable travel and significant portion of the year in Bamako.
Improve and conduct new costing analyses of strategies that Muso tests through its work and research
Support partners in conducting costing analyses of strategies they aim to implement
In collaboration with other members of the Muso Technical Assistance team and Partnerships team, help partners to understand the value and trade-offs of investing in particular strategies
Support partners to create financing roadmaps, laying out how different funding sources could be mobilized and aligned; support partners in creating related collateral to engage with the Ministry of Finance and other partners
Conduct evidence-based comparative analysis of different mechanisms for implementing user fee removal and for paying for the other elements of Muso’s Proactive Community Case Management (ProCCM) strategies. Accompany partners in evaluating risks and benefits of each option within their context
Analyze existing financing opportunities in each local context and propose scalable health care financing solutions adapted to each context
Support the planning, implementation, and evaluation of new health care financing strategies by partners
Engage and collaborate with other key partners and allies in the space, including the Financing Alliance for Health, Aspen Management Partners, the Community Health Impact Coalition, and the Clinton Health Access Initiative
Stay up-to-date with the health care financing research literature, to ensure that Muso’s guidance derives from a rigorous evidence base
Create monthly reports on progress of her/his efforts, as well as additional reports and proposals as needed for specific engagements
Meet weekly with the Technical Assistance Director, and collaborate closely with other members of the Muso team
A commitment to universal health care, maternal-child survival, and equitable, just health systems
Ability to go in listening, with humility, in a spirit of solidarity and service
Proficiency in both French and English strongly preferred
Training in costing analysis, health care financing, and health care systems
A deep knowledge of comparative mechanisms for health care financing and the research behind each major approach
Experience and ability to analyze health care financing mechanisms and conduct costing analyses
Experience providing technical assistance and support with a partnership approach
Resilience and grit; the ability to persevere in the face of many challenges
Capacity to self-manage time and deliver consistently, with quality, on deadline
Excellent written and oral communication skills
Ability to travel as needed for partnership engagements
Please submit your résumé and cover letter to [email protected] with Health Care Financing Specialist Application in the subject line. Only shortlisted candidates will be contacted. The application deadline is rolling, but interested applicants are strongly encouraged to apply as soon as possible
Reports to: Director of Technical Assistance
Supervises: Community Health System TA Coordinator, Community Health Center Quality TA Coordinator, Policy and Partnerships Coordinator
Location: Bamako with travel to regional implementation sites
About the Position:
Muso is creating a new Technical Assistance Team. This new team will support governments, NGOs, and other partners to implement methods that Muso has tested, in pursuit of our common goals of universal health care, maternal health and child survival. The Technical Assistance Manager will lead the team supporting Mali's Ministry of Health (MoH) to help national healthcare reform succeed, serve the Ministry of Health cabinet with management support for the health care reform, and report to Muso's Director of Technical Assistance. Core elements of the national healthcare reform that Muso is supporting include: universal coverage at the community level by professionalized, supervised Community Health Workers (CHWs), upgrades of primary care facilities to ensure capacity and improve quality, and care without fees for children younger than 5 years, pregnant women, elders, and contraception.
The Manager will embed within Mali's Ministry of Health to support the government in defining detailed operational steps for each stage of implementation of the reform, facilitating the development of corresponding timelines and budgets. She/he will provide strategic technical support for successful recruitment, training, and supervision of community and facility level personnel. The Manager will share their expertise to map resources in support of the reform including supporting Mali's MoH to secure domestic funding as well as building alliances with other financing and institutional stakeholders. In addition to close collaboration with the Director of Technical Assistance, the Manager will collaborate with multiple other members of the Muso team to accomplish these goals including Muso's Mali Country Director, Institutional Partnerships Managers, Muso's training team, and technologic innovations team. The Manager will also coordinate with Muso's research team to support dedicated evaluation(s) of Mali's healthcare reform.
She/he will be a partner who works in a spirit of solidarity and service, assisting government partners from design through planning, implementation, and evaluation. Through their service, the Manager will have the opportunity to play a critical role in pursuing access to health care for millions of people in Mali, and advancing the global movement for health equity.
Key Roles and Responsibilities: Technical design, planning, and implementation support
Embed within Mali's MoH Management Unit to (1) support adoption of evidence-based policies and strategies (2) build managerial competence and expertise amongst MoH colleagues for effective implementation of evidence-based strategies, based on the body of operational research Muso and the MoH have conducted together over the past 12 years
Accompany strategic design and implementation planning for national healthcare reform and provide ongoing technical guidance and troubleshooting, drawing extensively from expertise within the Muso team and strategies that Muso has tested with its government partners
Support the government in building detailed operational plans with corresponding timelines and budgets for each stage of the roll out of the national healthcare reform
Support Mali's government to map each phase of the roll out— planning communities, CHWs, dedicated supervisors, and health care centers to be involved in each phase and matching operational plan, staffing, and budget to these needs
Support Mali's government to build out and integrate the transparency systems and monitoring and evaluation systems they will need for the reform to be successful
Together with her/his team, provide ongoing technical support for each element of the reform as it rolls out.
Training and tools development
Collaborate with Muso's Learning and Innovations team to develop and customize Muso tools to meet the needs of Mali's MoH, including job descriptions, training curriculum, data collection and digital tools, job aids, and clinical protocols
Collaborate with Muso's training team to train policy makers and implementers in curriculum, procedures, and tools we build and customize for MoH use.
Partnership development and financing
Collaborate with Muso's Institutional Partnerships Managers to build alliances and collaborations with government, financing, and other institutional stakeholders
Ensure that Muso has the partnerships and voice to help Mali's government succeed with the reform
Align disparate actors and diverse funding streams in support of one integrated plan to build a financing roadmap in support of the reform
Collaborate with the Director of TA and the Healthcare Financing Specialist to assist MoH partners to plan the resources they will need for implementation using costing models Muso and others have developed
Support the MoH as it engages with Ministry of Finance and other stakeholders to secure domestic funding for the reform
Actively participate in relevant technical advisory/working groups and professional forums representing Muso
Team building and management
Mentor and support the Community Health System TA Coordinator, the Community Health Center Quality TA Coordinator, and the Policy and Partnerships Coordinator
Recruit, train, and deploy a team of Muso regional field TA agents to support reform implementation in Mali
Proactively identify and learn from what's not working: when a project gets off track, analyze the root cause and rapidly determine how to course-correct
Create monthly reports on progress of her/his efforts, as well as additional reports and proposals as needed for specific engagements
Meet weekly with the Director of Technical Assistance, and collaborate closely with other members of the Muso team
Meet weekly with each of her/his direct reports.
A commitment to universal health care, maternal-child survival, and equitable health systems;
Ability to go in listening, with humility, in a spirit of solidarity and service;
Knowledge of Mali's public healthcare system and key government and partner stakeholders;
Experience providing assistance to government colleagues through a partnership approach that involves "leading from behind" rather than top down/outsider driven;
Experience in health systems implementation and in health care financing;
Commitment to learning about Muso's health system model in detail;
Excellent project management, strategic planning and budget management skills;
Robust organizational skills, with capacity to manage multiple time-sensitive projects simultaneously;
Capacity to self-manage time and deliver consistently, with quality, on deadline;
Strong skills in management and mentorship and proven ability to build effective teams;
Demonstrated success in building relationships in a multi-stakeholder environment with government partners and donors as well as non profit and community organizations;
Excellent analytical and conceptual problem-solving skills;
Experience providing technical assistance and support with a partnership approach;
Excellent written and oral communication skills;
Resilience and grit; the ability to persevere in the face of many challenges;
Ability to read, analyze, and interpret research, understanding the limitations of a study and what we can learn and apply from it;
Ability to travel as needed for partnership engagements.
Proficiency in French required, proficiency in English preferred.
To Apply: Please submit a cover letter and CV to [email protected] with subject line "Government Technical Assistance Manager". We will evaluate candidates on a rolling basis, so it is to the candidate's advantage to submit as soon as possible. Muso is an equal opportunity employer.
Muso partners with a coalition of high-impact organizations through the Community Health Impact Coalition. Please explore more open job opportunities with our partners here.